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Terms & Conditions

Last Updated: March 2026

Welcome to Aether Cargo Ltd. These Terms and Conditions govern your use of our website, services, and logistics platform. By accessing or using our services, you agree to comply with and be bound by these terms.

1. Services and Usage

Aether Cargo Ltd provides comprehensive global logistics solutions, including air freight, ocean freight, ground distribution, and customs brokerage. Our services are subject to availability, compliance with international trade regulations, and acceptance of our specific service agreements or carriage contracts (e.g., Bills of Lading, Air Waybills).

  • You must provide accurate and complete information regarding the nature, weight, and value of all cargo.
  • You are responsible for ensuring that your shipments comply with all applicable import and export laws.
  • We reserve the right to inspect, refuse, or hold any shipment that violates these terms or international laws.

2. Prohibited Items

Customers may not use our services to transport prohibited or restricted items without prior written authorization and appropriate licensing. This includes, but is not limited to:

  • Hazardous materials not securely declared and packaged according to IMDG/IATA regulations.
  • Illegal substances, contraband, or unregistered weapons.
  • Live animals (unless utilizing our specialized live animal transport services).
  • Perishables without proper climate-controlled booking arrangements.

3. Pricing, Quotes, and Payment

All price quotes provided via our website or customer service representatives are estimated based on the information provided and current market rates. Final charges may vary based on actual weight, dimensions, customs fees, fuel surcharges, and unforeseen routing changes.

Invoices are due upon receipt unless prior credit arrangements have been established in writing. Late payments may accrue interest at the maximum rate permitted by law.

4. Liability and Insurance

Aether Cargo Ltd's liability for loss, damage, or delay is strictly limited in accordance with the applicable international conventions (e.g., the Montreal Convention, the Hague-Visby Rules) and our Standard Conditions of Carriage, unless higher supplemental freight insurance is purchased by the shipper prior to tender.

5. Account Registration and Security

If you create an account on our platform, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account. Aether Cargo Ltd is not liable for any losses resulting from compromised account access.

6. Modifications to Terms

We may revise these Terms and Conditions at any time without prior notice. The updated terms will be posted on this page with a new "Last Updated" date. Continued use of our services following any changes constitutes acceptance of the new terms.

Questions about our Terms?

Reach out to our legal and compliance team for clarification.

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